Return Policy
At KovaiCart.com, we’re committed to delivering a smooth shopping experience and top-quality products. If you’re not fully satisfied with your purchase, you may return the item(s) under the conditions outlined below.
Eligibility for Returns
- Returns must be initiated within 5 days of the delivery date.
- Items must be unused, undamaged, and returned in their original packaging, including all tags, manuals, and accessories.
- A valid proof of purchase (receipt or order confirmation) is required for all returns.
Note: Items marked as Final Sale are non-returnable.
Return Process
- Initiate a Return
Email us at [email protected] to request a return authorization. - Prepare Your Package
Securely pack the item(s) in their original packaging, along with all included accessories and documentation. - Shipping
- Use the prepaid shipping label provided (if applicable), or use a shipping method of your choice.
- If the product is defective or incorrect, KovaiCart.com will cover the return shipping cost.
- Return Address
148, 4th Street, AVP Alagammal Nagar Thanjavur – 613005 Tamil Nadu, India
Refunds
- Processing Time: Refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned item.
- Restocking Fee: A variable restocking fee may apply, depending on the nature of the return.
- Non-Refundable Charges:
- Original shipping fees are non-refundable.
- Any applicable taxes will be refunded only where required by law.
Exchanges
If you’d like to exchange an item, please contact us at +91-9361446817. Exchanges are subject to product availability.
Need Help?
For any questions or concerns, feel free to contact our Customer Support at:
📧 [email protected]
📞 +91-9361446817